Caribou Coffee App Reviews

Everything is good enough except not being able to tip. It is maddening and makes me not want to use the app. The number of times I’ve had incredible service and not been able to tip them because I used the app is beyond infuriating.

As many others have said, ridiculous to have separate check in and pay scanning. And pulling up the scan to pay should never fail. I feel ripped off having put money on this thing and then and end up having to use a different payment method several times because the scanning code wont come up. Unbelievable. Wheres the closest Starbucks...

Nice app. Only two suggestions: 1 - instead of showing a nice picture of the sunrise when app opens, go ahead and show the Checkin/Pay barcodes. Get straight to the meat of things. 2 - when I install the app it takes up about 87mb. After some usage it grows to 400mb+. You need some work on graphics/code minimization or the general reduction of graphics.

The caribou app takes up too much space. I had to delete it. Caribou app = 1.2 Gigs Starbucks app = 105 MB

With this new version of the app, my Perks load so much faster. I can even tell when they are loading with the new "Perks Loading" display. Thank you!!!

This app contains a menu, perks, special offers, the ability to pay, and many extra features!

Love the new app design and how it lets me pay with it now!

Downloaded the app a couple of weeks ago. Negative findings: - Bar Codes: a check-in bar code graphic & separate pay bar code graphic. Why? Caribou uses a separate vendor for payments, hence, the need for separate bar codes. My reaction: not my problem. For this app to be useful to me, one bar code should do it all. Its up to Caribou to work out a "behind-the-scenes" arrangement with its payment processing vendor. - Payment: one of the small joys of paying with cash is that I could drop some or all of the change from a purchase into the "Tip" cup. The people who staff the shops & kiosks are surely paid meager wages. Most are students working to supplement their small cash flow while others are single parents struggling to keep their family out of total destitution. None is likely eligible to receive traditional emplyment benefits, let alone a living wage as a part-time employee of Caribou. Therefore, "Tips" are an important boost for them. Sadly, though, the app does not provide a mechanism to put spare change in the "Tip" cup. And most people who pay via the app simply leave it at paying through the app. In this age of electronic payments, most people dont have spare change in their pocket or want to take the time to rummage through their purse for a few coins. So, this app in its current form denies those hard working people the small "Thank You" that our tips convey. Thats why this app is going to be deleted from my smart phone once I have spent down my initial (and sadly, only) funds deposit.

I think you should have a favorite drink list so that you wont forget really good drinks that you might have had a while ago.

Functional.... But the double scan process to pay and check in at the same visit is SUPER annoying. No other coffee/restaurant app I use makes you scan twice and it seems like it wont be a big deal at first BUT IT IS! Also not having a tip function is annoying... I should be able to set the app to always tip my change plus any amount I choose (like a dollar or two )so I dont have to think about it... Make it editable when the amount comes up. Finally get with the times and let me just take a picture of my credit card and not have to type a bunch of numbers on my phone. Oh and it would be great if the app opened to the pay screen since that is 99 time out of 100 what I am doing with it. It would be also nice if the app remembered the order I make the most often and had an order history that I could use to track how much I am spending / drinking Functional is not good enough. To get 5 stars you need to blow me away.

I have to tap a button multiple times in order for the button to respond. "Browse the menus" is extremely vague. It lists iced drinks, but no flavors. It lists lattes, but no flavors. Starbucks app allows its users to order and pay all from the app. Not much you can do with the Caribou app.

would love to try the app but it wont let me sign up. repeatedly says "sorry, unexpected error has occurred. please try again". after trying a few times yesterday and again today -- Im going to Starbucks where they have mastered their app.

Ive been trying to sign up for the Caribou Perks app for the last 2 days, but I keep getting an error message saying that there was a problem and an unexpected error occurred. Its very frustrating because I go to caribou frequently and would like to pay with my iPhone.

Used the app to pay for the first time this morning, and found you cannot tip the staff? Really need that feature for this app to be useful.

Love it! Works great for being so new. So handy when Im in a hurry and lets me customize my drink.

I love this app, I think it works fine, its simple. I just wish that we could "customize" a coffee, or favorite something. That way I can go back to the drink I want if I forget what it is while ordering.

My main issue is that to add money the minimum amount is 20. Cant I just add 10? Besides that it seems okay. Havent actually used it yet cause of the adding funds thing.

Been trying to sign in for a over a week. Still only get message "Sorry there is a problem, try again". Can sign in on my laptop, but not on my iPhone.

This is app has been handy at times but several times when I try to access my perks account it just goes back to the screen that has me re-enter the username & password....very frustrating!!!

On the one hand, Im happy that Caribou got with the times and developed an app. On the other hand, its not the most convenient to use. I dont like that its a two step process to check in and pay when it could be a one step process. I would like using this app so much more if I got rewards credit when I paid for my purchase instead of having to check in and then pay. Also, I forgot my password and had to ask a few times through the app and online before I finally got an email to reset my password. It was as if Caribou didnt care for my business.